Privacy Policy

TrueTemp HVAC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

1. Information We Collect

When you fill out a form on our website, request a quote, call us, or text us, we may collect:

• Your name, phone number, and email address
• The type of HVAC service you're requesting and any details you provide in your message
• Your service address, if you provide it

Like most websites, we may also automatically collect basic technical information such as your IP address, browser type, pages visited, and referring website, through cookies and similar technologies.

2. How We Use Your Information

• To respond to your service requests and provide quotes
• To schedule, confirm, and follow up on appointments
• To communicate with you by phone, email, or text message (SMS)
• To improve our website and services
• To comply with legal obligations

3. Text Messaging (SMS) Consent

By submitting a form with your phone number, you consent to receive calls and text messages from TrueTemp HVAC related to your service request, including appointment confirmations, reminders, and follow-ups. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

4. Sharing of Information

We do not sell your personal information. We only share it with service providers who help us operate our business (such as our website, scheduling, and customer communication platforms), and only as needed to serve you, or when required by law.

5. Cookies

Our website may use cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

6. Data Security & Retention

We take reasonable measures to protect your information and retain it only as long as needed to provide our services and meet legal requirements.

7. Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. To stop receiving text messages, reply STOP. To stop emails, use the unsubscribe link or contact us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.

10. Contact Us

TrueTemp HVAC
Phone: [404-449-1722]
Email: [[email protected]]
Address: [1205 Waterfall Lane NW]